At FUTURE MIND D.O.O. ("Company", "we", "us", "our"), we are committed to protecting your privacy and ensuring your personal data is handled securely. This Privacy Policy applies to the TAILOREDBOT service and explains how we collect, use, and protect your personal data in compliance with the EU General Data Protection Regulation (GDPR).

1. Data Controller
FUTURE MIND D.O.O.
Product: TAILOREDBOT
Address: Kneza Viseslava 5 - 21000, Split, CROATIA
Email: support@future-mind.pro

We are responsible for the processing of your personal data when you use TAILOREDBOT.

2. Data Controller
When using TAILOREDBOT, we collect the following personal data:
- Identity Data: Name
- Contact Data: Email address, phone number, physical address
- Work Data: Job title, company name
- Technical Data: IP address, browser type, cookies, and other tracking technologies automatically collected from website usage

3. Purposes for Data Processing
We collect and process your personal data for the following purposes:
- Marketing: To send you relevant information about TAILOREDBOT and our related services.
- Customer Support: To assist you with any inquiries or support requests regarding TAILOREDBOT.
- Analytics: To analyze the performance and usage of TAILOREDBOT to improve our services.
- Invoicing: To manage and process invoices for services or products provided through TAILOREDBOT.
- Proposals: To prepare and send service or product proposals specific to your needs.

4. Legal Basis for Processing
We rely on the following legal grounds to process your data:
- Consent: When you provide explicit consent for us to process your personal data.
- Contractual Necessity: Processing is necessary for fulfilling a contract with you (e.g., delivering our services).
- Legitimate Interest: Processing is required for our legitimate interests, such as improving our service, without overriding your rights.

5. Your GDPR Rights
Under the GDPR, you have the following rights:
- Right of Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccuracies in your personal data.
- Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
- Right to Restriction: You can ask us to restrict the processing of your personal data in specific situations.
- Right to Data Portability: You can request that your personal data be provided to you in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your data, particularly for direct marketing.
- Right to Withdraw Consent: If you have given consent for data processing, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at support@future-mind.pro

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. After this period, your data will be securely deleted or anonymized.

7. Data Security

We use appropriate technical and organizational measures, such as encryption and secure data storage, to protect your personal data from unauthorized access, disclosure, or alteration.

8. Data Transfers

FUTURE MIND D.O.O., through TAILOREDBOT, operates within the EU and does not transfer personal data outside the EU. Should this change, we will ensure compliance with GDPR by implementing appropriate safeguards.

9. Cookies and Tracking Technologies

TAILOREDBOT uses cookies and similar tracking technologies to enhance your user experience and gather data on site performance. You can manage your cookie preferences in your browser settings.

10. Third-Party Services

We do not share your personal data with any third-party service providers unless necessary for providing our services or required by law.

11. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in the EU.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our data processing practices. Any changes will be communicated via our website with the updated effective date.

13. Contact Information

For any questions or concerns about this Privacy Policy or your data rights, please contact us at:
Email: support@future-mind.pro
Address: Kneza Viseslava 5 - 21000, Split, CROATIA